YOUR PARTNER IN LENDING

Privacy
Policy

Last updated: 09-Dec-2025

Welcome to Infinity Solutions’ Privacy Policy. Infinity Solutions, having its office at 2nd Floor, No.143, Uthamar Gandhi Road, Chennai – 600034, referred to as “Infinity Solutions,” “we,” “us,” or “our,” owns and operates the website www.infisolutions.in, hereinafter referred to as the “Website.”

We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you visit our Website or avail yourself of our services.

1. Links to Other Websites

Our Website and services may contain links to third-party websites. This Privacy Policy applies only to information collected by Infinity Solutions through our Website and services.

Any personal information you provide on third-party websites is governed by their respective privacy policies. We strongly recommend reviewing those policies before sharing any information. Infinity Solutions is not responsible for the privacy practices, content, or security of any third-party websites.


2. Competency to Contract

By agreeing to this Privacy Policy, you represent that:

  • If you are a natural person, you are at least 18 years of age and legally competent to enter into a binding contract under applicable laws.

  • If you are acting on behalf of a company, partnership, or other legal entity, you have the authority to accept this Privacy Policy on its behalf and such acceptance complies with applicable laws.

If you are under the age of majority or otherwise lack capacity to contract, you must not use Infinity Solutions’ services or provide any personal information.


3. Collection of Information

In the course of providing our services and when you visit or use our Website, Infinity Solutions may collect the following information (“User Information”):

3.1 Information You Provide

You may be asked to provide certain information (including sensitive personal information) when you:

  • Create an account,

  • Fill out forms,

  • Communicate with us via email, phone, or other channels, or

  • Use any of our services.

Such information may include (but is not limited to):

  • Your name, company name, and business details

  • Nature of your business

  • Photographs

  • Postal address

  • Email address

  • Phone number

  • Identification and/or address proof

  • Financial details

  • Location details

  • Any other information required to provide our services and comply with applicable laws.

3.2 Information Collected Automatically

When you use our Website or services, we may automatically collect certain technical and usage information, such as:

  • IP address

  • Login details

  • Browser type and version

  • Time zone settings

  • Operating system and platform

  • URLs visited, pages viewed, search history, and navigation paths

  • Page response times, download errors, length of visits, and page interaction information

  • Methods used to browse away from pages

  • Metadata such as location and date

  • Contact information used for customer service interactions.

3.3 Information from Third Parties

Infinity Solutions may also receive information about you from third parties, including (but not limited to):

  • Advertising networks

  • Analytics providers

  • Search information providers

We may also collect non-personally identifiable information from you and combine it with information received from third parties.


4. Use of User Information

Infinity Solutions and its partners/service providers may use User Information for various legitimate business purposes, including but not limited to:

  • Providing, operating, and improving our services

  • Processing and fulfilling user requests

  • Tracking revenue and financial performance

  • Sharing data (in compliance with applicable laws) with third parties for financial tracking and information purposes

  • Conducting research, analytics, and data analysis to improve services, products, security, and user experience

  • Notifying you about changes to our services, terms, or policies

  • Supporting strategic development, business analytics, and data aggregation

  • Investigating and resolving complaints, disputes, and claims

  • Responding to user queries, feedback, or support requests

  • Conducting audits and maintaining appropriate records

  • Complying with applicable laws, regulations, and governmental directions

  • Sharing non-personally identifiable statistical information with third parties

  • Sending communications (including via email, SMS, WhatsApp, or other channels) about products, services, and offers from Infinity Solutions, its partners, and affiliates.

By providing your contact details, you authorize Infinity Solutions to contact you for the above purposes, including even if you are registered with the NDNC or similar “do not disturb” registries.

Any information obtained through Google APIs, if used, will comply with the Chrome Web Store User Data Policy, including the Limited Use requirements.


5. Use of User Information for Data Analytics and Benchmarking

Infinity Solutions may use information generated and stored during your interaction with our services for our legitimate business interests, such as:

  • Delivering targeted advertising, marketing, and in-product messaging

  • Conducting research and development to improve services, products, and applications

  • Developing and offering new features, functionalities, and services

  • Performing statistical analysis, benchmarking, and forecasting

  • Providing location-based services to enhance user experience.

You have the right to object to the processing of your data based on Infinity Solutions’ legitimate interests. To exercise this right, please contact us at infini.solu@gmail.com.

Please note that if you object to certain processing activities, we may be unable to provide some services or functionalities.


6. Storage of User Information

User Information under Infinity Solutions’ control is stored in accordance with applicable laws. By using our services, you consent to the collection, storage, and use of your User Information as described in this Privacy Policy.


7. Disclosure of User Information

You acknowledge and agree that your User Information may be stored and processed in India and may be disclosed:

  • To government or regulatory authorities in accordance with applicable laws

  • To Infinity Solutions’ affiliates and group entities

  • To potential buyers, investors, or successors of Infinity Solutions’ business, shares, or assets

  • To third parties, analytics providers, and service providers assisting Infinity Solutions in delivering services (excluding sensitive personal information unless required or permitted by law).


8. Service Providers

Infinity Solutions may engage third-party companies and individuals for purposes including, but not limited to:

  • Facilitating our services

  • Providing services on our behalf

  • Offering service-related support

  • Assisting in analyzing how our services are used.

These third parties may have access to your personal information as needed to perform their tasks, but they are contractually obligated not to disclose or use it for any other purpose.


9. Information Security

Infinity Solutions uses reasonable security measures and safeguards to protect User Information against unauthorized access, misuse, loss, modification, or disclosure.

However, no system can guarantee absolute security. We are not responsible for security breaches caused by:

  • Malicious attacks

  • Errors or omissions not willfully initiated by Infinity Solutions

  • Events beyond our reasonable control.

Any transmission of data is at your own risk, and we encourage you to take appropriate precautions to protect your information.


10. Retention of User Information

Infinity Solutions may retain User Information:

  • For as long as you maintain an active relationship with us

  • As required under agreements you may have with us

  • As required or permitted by applicable laws and regulations.

After closure or termination of your account, we are not obligated to destroy User Information unless required by law; however, it will no longer be used for purposes inconsistent with this Privacy Policy.


11. Disclosure Policy in Compliance with Rule 6 of the IT Rules 2011

Infinity Solutions may disclose Personal Information when necessary:

  • For lawful purposes connected with the functions or activities of the Website

  • To comply with legal obligations or lawful requests of governmental or regulatory authorities

  • To protect against unlawful activities, suspected fraud, cyber incidents, potential threats, or offenses

  • To protect the safety and security of users or the public

  • To enforce our terms of use and other policies

  • To defend ourselves against legal claims.

“Personal Information” means information that directly or indirectly identifies you or is capable of identifying you.


12. User Choices Regarding Collection, Use, and Distribution of User Information

Infinity Solutions does not use cookies explicitly; however, our application or Website may use third-party code or libraries that use cookies to collect information and improve their services.

You can choose to:

  • Accept or refuse cookies

  • Receive notifications when a cookie is sent to your device.

If you refuse cookies, some parts of the Website or services may not function properly.


13. Cookie Policy

Although Infinity Solutions does not set cookies explicitly, third-party tools, plug-ins, or libraries integrated with our services may use cookies for:

  • Data collection

  • Performance tracking

  • Service improvement.

You may accept or decline cookies through your browser settings. Declining cookies may affect the performance and availability of certain features of our services.


14. Contact Details

If you have any questions, concerns, discrepancies, or grievances regarding this Privacy Policy, or if you wish to correct, update, restrict sharing of, or revoke consent for any information, you can contact us at:

Email: infini.solu@gmail.com


15. Blog Articles & Published Information

We strive to publish accurate, timely, and useful content to help readers make informed decisions. However, there may be:

  • Inadvertent inaccuracies

  • Delays in updating information

  • Typographical or grammatical errors.

All content on this Website is for general information, reference, and guidance only. Before acting on any information from this Website or our partner pages, you should seek professional advice suited to your specific circumstances.

If you have any concerns or issues regarding the content, you can email us at:
infini.solu@gmail.com


16. Updates to the Privacy Policy

Infinity Solutions may amend or update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page, unless stated otherwise.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


17. Your Consent

By continuing to use our Website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to Infinity Solutions processing your Personal Information for the purposes described herein.


18. User Declarations

By providing your information, you declare that:

  1. You understand and acknowledge that your Personal Information is being collected.

  2. You understand and acknowledge the purposes for which your Personal Information is being collected.

  3. You understand and acknowledge who the intended recipients of your information are.

  4. You understand that you have the option not to provide the data or information requested by Infinity Solutions.

  5. You have read and understood this Privacy Policy and any other policies governing use of the Website.


19. Disclaimer

Infinity Solutions shall not be liable for any loss, damage, or harm arising from:

  • Any disclosure (inadvertent or otherwise) of information concerning your account

  • Any omission, inaccuracy, or error in the information disclosed

  • Any disclosure mandated by legal process or other circumstances beyond our reasonable control.


20. Grievance Redressal

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the details of the Grievance Officer are as follows:

Grievance Officer: CA Balasubramanian K
Email: infini.solu@gmail.com

If you have any grievances, please:

  1. Send a written request or email (preferably signed with an electronic signature) clearly identifying your grievance.

  2. Provide your contact details, including your full name, postal address, telephone number, and email address.

We will use reasonable efforts to address your concerns within the timelines prescribed under applicable laws.